With webroot's Safe Connect VPN, users can connect securely to Wi-Fi networks that are public and numerous users who frequently need to connect to Internet's open networks utilize the service offered by webroot.com/safe. Although it provides high-quality experience to users, it could begin to show errors as you attempt to utilize it. In addition there are a few issues that mean you cannot browse privately on the internet.
What is the purpose of this product if it doesn't do what it's supposed to do? However, it is not advisable to be afraid of any situation, since you can solve this problem by following the simple steps that are provided in this article.
Common Issues When Using Webroot Secure Connect
Before we go over the strategies to resolve problems in webroot VPN that mean you cannot access the web in a secure manner Let's take a look at the errors you might encounter when using the service. The troubleshooting techniques given hereinafter will be used to fix these issues:
One error message states that you are unable to access the VPN and access its features at present. With the same error you are advised to try again at a later time.
Another error message states that you're disconnected from the Internet. In conjunction with the same error message, you're advised to attempt again after a time.
Furthermore it is possible to receive an error message that simply states that something is wrong in the VPN service you're using.
Important:
Before you proceed, there is it is important to be aware of is that the troubleshooting methods that are discussed in this article will be applicable to not just webroot Safe Connect but also to webroot VPN Wi-Fi Guard and other webroot services that come complete with VPN.
A Few Basic Checks You Can Do
One must ensure that he is connected to a reliable and reliable internet connection in order to be able to access any of these services.
Remember to install the most recent webroot software updates to your device for the smooth operation of your device.
The last but not last, make sure that your device has any similar software. If so, ensure that both conflicting programs are not on the same computer.
If this doesn't resolve the problem, follow the steps in the next section and you'll be able get rid of this error.
Methods To Troubleshoot Verified
Method 1: Check the wired connections
Take a look at the Ethernet cable you are connecting your computer to the internet. You can replace any defective cables. In addition, you should be sure that you can see if the light indicator of your router is flashing or not. If it's blinking, it is a sign that your router is functioning properly.
Method 2: if you've enabled the VPN protection
Some users make this blunder and fail to activate the VPN service available on their system.
Method 3: Check for problems with your network cards.
First, open your Device Manager and click on "Network adapters."
Now, you can expand the choice in the list.
Find any error symbols on the network you're connected to.
Follow the instructions to do.
Conclusion-
If you are unable to remove the problem even after trying these steps, the final step you can take is to erase your browser's cache and cookies. Additionally, you may also try connecting to the internet with alternative options. If you're running either an Android or iOS device The best option is to determine if your device is connected to the internet with proper connectivity , or not.